HERE IS everything you need to know about securing your seat.

To comply with Victoria State Government COVID-19 guidelines for AFL matches at Marvel Stadium, you must provide the contact details for all ticket holders in your group at the time of redemption.
 
When redeeming your ticket(s) for this weekend's match, please ensure you have the contact details ready for all attendees in your group. Should you be redeeming ticket(s) for someone who doesn't have a mobile number, you will be able to enter your own contact details on their behalf.

SNAPSHOT

  • Marvel Stadium is a Ticketmaster venue – you will need a Ticketmaster account to redeem your Round 6 ticket.
  • You will not be able to use your membership card to scan into Saturday’s match – you will need to redeem a $0 ticket using your 12-digit barcode number.
  • To sit with other members, all tickets must be purchased in the same transaction using each member’s unique barcode number – enter each barcode number on a new line within the box, removing any spaces, commas, or other invalid characters.
  • To sit with a member in a later priority group, you will need to wait until their on-sale time to ensure tickets can be redeemed in the same transaction.
  • To sit with non-members, you will need to wait until the general public on-sale (1pm Wednesday) to redeem your $0 ticket and purchase additional tickets in the same transaction.
  • A limit of six tickets per transaction applies.
  • General admission members will need to select ‘Level 3 – GA Reserved’ during the Ticketmaster process to redeem your $0 ticket.
  • The Brisbane member on-sale will occur between 10am and 1pm on Wednesday – you will not be able to redeem tickets during this time.
01:24

AFL R5 | Goals of the week

Check out the best goals from the Round 5 clash with Port Adelaide.

MEMBER PRE-SALE AND GENERAL PUBLIC ON-SALE

  • All Carlton members with access entitlements will be able to redeem a $0 ticket via Ticketmaster on Tuesday 20 April using the 12-digit membership barcode number located on the back of their 2021 membership card.
  • On-sale times will be staggered per the following three priority groups:

 

Membership types

On-sale time

Priority 1

Legends Lounge, Captains Club Reserved, Members Reserve, AFL and MCC reserved seat upgrades.

1pm Tues 20 Apr

Priority 2

Member Zone with Captains Club, Member Zone, MCC with Captains Club, General Admission, MCC General Admission, AFLW access memberships, Flexi 10, 3 Game, 6 Game, Interstate, Country, Auskick, upgraded additional membership recipients

3pm Tues 20 Apr

Priority 3

Additional membership recipients^

5pm Tues 20 Apr

General public on-sale

1pm Wed 21 Apr    

 

^Members nominated by a 2020 member for a complimentary 2021 membership.  

Click here to redeem/purchase your ticket from 1pm Tuesday

  • The Club will email all access members on Tuesday 20 April with everything they need to secure their ticket – including their membership barcode number, on-sale time, and a link to the Ticketmaster webpage.
  • Members wishing to sit with other members must ensure all tickets are purchased in the same transaction using each member’s unique barcode number – a transaction limit of six tickets applies.
    • Enter each barcode number on a new line within the box.
    • Remove any spaces, commas, or other invalid characters.
  • Members will not have the ability to purchase guest passes during their priority group’s on-sale period, including for fellow members in lower priority groups.
    • A Priority 1 member wanting to sit with a Priority 3 member will need to wait until the Priority 3 on-sale time (5pm Tuesday) to ensure tickets can be purchased in the same transaction.
  • Non-access members and the general public will be able to access any remaining tickets from 1pm Wednesday.
    • Members wanting to sit with non-members will need to wait until the general public on-sale to redeem their $0 ticket and purchase additional tickets in the same transaction.
  • While members can still redeem tickets after their priority group’s on-sale period, the Club recommends redeeming as close to the on-sale time as possible to secure the best seating available.
  • The Brisbane member on-sale will occur between 10am and 1pm on Wednesday – you will not be able to redeem tickets during this time.
  • Members with general admission entitlements will need to select ‘Level 3 – GA Reserved’ during the Ticketmaster process to redeem their $0 ticket.
  • Priority 2 and 3 members wishing to upgrade to a premium seat can pay to do so during the ticket redemption process*.
  • Juniors under the age of six will require a $0 ticket which can be redeemed during the entirety of the member pre-sale.

*Subject to availability.


MOBILE TICKETING

  • Members will not be able to use their membership card to scan into Saturday’s match.
  • For physical distancing and contact tracing purposes, members will need to redeem their own individual $0 ticket via Ticketmaster in the lead up to the match.
  • After completing the redemption process, members will only be able to access their ticket via their personal Ticketmaster account – not their Carlton membership account.
  • There is no need for members to print their ticket – they can be scanned from compatible mobile devices.
  • For more information on mobile ticketing, click here or contact Ticketmaster on 1300 883 622.

GAME DAY

  • There will be no gate sales at Marvel Stadium on game day – all tickets must be redeemed/purchased online through Ticketmaster.
  • Carlton’s Club Hub will not be available at Saturday’s match.
  • Customer service windows will be open for any ticketing issues.


ACCESSIBLE SEATING

  • Members who require wheelchair and accessible seating can contact Ticketmaster’s accessible seating hotline on 1300 446 925 or by emailing accessibletickets@ticketmaster.com.au.
  • Ticketmaster’s accessible seating team is available 9am–8pm Monday–Friday and 9am–5pm Saturday–Sunday.